Vionicshoen Terms of Use

By accessing, browsing, or using the Vionicshoen website (the “Site”)—which offers men’s and women’s sandals, boots, and related services—you (“User” or “you”) agree to comply with and be bound by these Terms of Use. These terms govern your interaction with the Site, including account creation, content access, and use of our features. If you do not agree to these terms, please do not use the Site.

1. Eligibility to Use the Site

To use the Site, you must be at least 18 years old (or have the consent of a parent/guardian if you are a minor) and have the legal capacity to enter into binding agreements. By using the Site, you represent and warrant that you meet these eligibility requirements and will provide accurate, truthful information when interacting with the Site (e.g., during account creation or checkout).

2. Account Creation & Management

Account Registration: You may create a user account to access additional features (e.g., saving shipping addresses, viewing order history, wishlisting sandals/boots). When registering, you must provide a valid email address and create a secure password. You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account.
Account Responsibilities: Notify Vionicshoen immediately at [email protected] if you suspect unauthorized access to your account (e.g., stolen password, unknown orders). We are not liable for any losses or damages resulting from your failure to protect your account credentials.
Account Termination: We reserve the right to suspend or terminate your account at our discretion if you violate these Terms of Use (e.g., fraudulent activity, misuse of the Site) or if your account is inactive for an extended period. You may also delete your account by contacting our customer service team.

3. Permitted Use of the Site

You may use the Site only for lawful purposes related to browsing, researching, or purchasing Vionicshoen products (sandals, boots) and accessing our customer services. Permitted uses include:

Browsing product listings, reading descriptions, and viewing size charts or care instructions.
Creating an account to save preferences, track orders, or manage returns.
Contacting customer service via the Site’s designated channels (e.g., email links).

You may not use the Site for any prohibited purposes, including but not limited to:

Using automated tools (e.g., bots, scrapers) to collect, extract, or copy Site content (e.g., product images, pricing, descriptions) without prior written permission from Vionicshoen.
Interfering with the Site’s functionality (e.g., disrupting servers, introducing malware, manipulating search results).
Using the Site to transmit spam, phishing content, or harmful materials.
Impersonating Vionicshoen, our team members, or other users (e.g., creating fake accounts to mislead others).
Reselling, licensing, or distributing Site content or products for commercial gain without authorization (e.g., bulk purchasing sandals/boots to resell on third-party platforms without approval).

4. Intellectual Property Rights

All content on the Site—including product images, descriptions, logos, brand names, size charts, and software—is the exclusive intellectual property of Vionicshoen or our licensed partners. This content is protected by copyright, trademark, and other intellectual property laws.

You may not copy, reproduce, modify, distribute, or display any Site content for commercial or non-personal use without written permission from Vionicshoen.
Vionicshoen trademarks (e.g., “Vionicshoen”) and logos may not be used in any way that could cause confusion or imply endorsement of third-party products/services.

5. Site Content Accuracy & Updates

Content Disclaimer: We strive to ensure Site content (e.g., product pricing, descriptions, availability, size information) is accurate and up-to-date. However, we do not guarantee the accuracy, completeness, or timeliness of this content. Errors may occur (e.g., typographical mistakes, temporary inventory discrepancies), and we reserve the right to correct such errors without prior notice.
Site Changes: We may modify, update, or discontinue the Site or any of its features (e.g., adding new boot styles, removing outdated sandals, changing account tools) at any time, with or without notice. We are not liable for any inconvenience or loss resulting from these changes.

6. Third-Party Links & Services

The Site may contain links to third-party websites or services (e.g., payment processors, shipping carriers, social media platforms). These links are provided for your convenience only, and Vionicshoen does not control or endorse the content, privacy policies, or practices of third-party sites. Your use of third-party sites is governed by their respective terms of service and privacy policies, and we are not liable for any damages or issues arising from your use of these sites.

7. Limitation of Liability

Vionicshoen shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the Site (e.g., errors in product information leading to incorrect purchases, Site downtime preventing order placement, or losses from unauthorized account access).
Our liability for any claim related to the Site or these Terms of Use is limited to the amount you paid for products purchased through the Site (if applicable).
This limitation of liability does not apply to damages caused by our gross negligence, willful misconduct, or violations of applicable laws (e.g., failure to protect your personal information as required by privacy regulations).

8. Indemnification

You agree to indemnify, defend, and hold harmless Vionicshoen, its employees, partners, and affiliates from any claims, losses, damages, or expenses (including legal fees) arising from:

Your violation of these Terms of Use (e.g., unauthorized use of Site content, fraudulent account activity).
Your use of the Site in a way that violates applicable laws or harms third parties (e.g., transmitting harmful content, infringing intellectual property rights).

9. Changes to These Terms of Use

We may update these Terms of Use periodically to reflect changes in our business practices, laws, or Site functionality. When we make updates, we will revise the “last updated” date at the top of this page and post the revised terms on the Site. Your continued use of the Site after these changes take effect constitutes your acceptance of the revised terms.

10. Contact Us

If you have questions, concerns, or need clarification about these Terms of Use (e.g., account issues, permitted use of the Site), please contact our customer service team at [email protected]. We are available Monday–Friday, 9:00 AM–5:00 PM (PST) and will respond to your inquiry promptly.

By using the Vionicshoen Site, you confirm that you have read, understood, and agreed to all terms outlined above.